TERMS OF USE

GENERAL CONDITIONS

  • For each reservation through Adeo Apartment Hotel website/e-mail, we guarantee the lowest online price.
  • For "7 Day Cancellation" policy reservations payment is done during your stay at the hotel (cash/credit card)... For "Non-Refundable" policy reservations payment is done in advance (credit card or bank wire-transfer).
  • Credit card data is used to guarantee for booking, but may also be used for preauthorization and prepayment transactions (for non-refundable reservations).
  • For stays without previously made reservations, the prices and conditions in accordance with the valid price list on the reception apply.
  • Included in the apartment price are: bed linen, electricity and water consumption, kitchenware and tableware, cleaning materials, weekly change of bed linen and final cleaning.
  • Pets are allowed only on request. Charges may apply.
  • Smoking is strictly prohibited.
  • Parking is included in the apartment price.
  • Check-in time: after 14:00.
  • Check-out time: until 10:00.
  • City tax (per person, per night) is not included in room price.
  • For house rules please click here.

RESERVATION WARRANTY

  • Your credit card is used exclusively as a reservation guarantee ("7 days cancellation" policy reservations) and for preauthorisation/prepayment ("Non-Refundable" policy reservations). We accept Maestro, Mastercard, Visa, Visa Electron, American Express, Diners, Discover international credit cards.
  • If you do not have a credit card you can guarantee your stay by making a deposit in the amount of the cost of one night per room.
  • Information for making a deposit is as follows:
    IBAN: HR1725000091501145273
    SWIFT: HAABHR22
    Beneficiary: ISTRAZIVAC D.O.O.
    Description of payment: Booking number and/or First and Last name
    Complete company/bank data: please click here
  • Payment upon arrival is possible:
    1. in cash in HRK (Croatian kuna)
    2. in cash in EUR (only for non-residents)
    3. by credit card (Maestro, Mastercard, Visa, Visa Electron, American Express, Diners, Discover)
  • For Croatian citizens payments in cash are possible only in HRK.

RESERVATION CANCELLATION CONDITIONS

"7 Day Cancellation" reservations policy
  • No prepayment necessary.
  • The guest can cancel free of charge until 7 days before arrival.
  • The guest will be charged the first night if they cancel in the 7 days before arrival.
  • If the guest doesn’t show up they will be charged the total price.
  • Credit card data is required only as a guarantee for the reservation.
"Non-Refundable" reservations policy
  • This reservations are non-refundable.
  • The guest will be charged with a prepayment for the total cost of stay.
  • The guest will be charged the total price if they cancel at any time.
  • The guest will be charged the total price in case of no-show.
  • Credit card data is required for the prepayment.
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